EXCHANGE/RETURN POLICY

EXCHANGE/RETURN POLICY

Holiday Extended Return Policy: All orders made between 11/15/20 - 12/31/20 are eligible for exchange/return through 1/31/21.

Holiday Extended Return Policy:
All orders made between 11/15/20 - 12/31/20 are eligible for exchange/return through 1/31/21.

Fast & Free Exchanges
During the first 30 days you may exchange unworn and unwashed items for a different size, style, or gift card.

Returns
During the first 30 days you may return your order for a refund.
Please note there is a $6.95 shipping and handling fee.

Fast & Free Exchanges
During the first 30 days you may exchange unworn and unwashed items for a different size, style, or gift card.

Returns
During the first 30 days you may return your order for a refund. Please note there is a $6.95 shipping and handling fee.

EXCHANGES
We offer free exchanges within 30 days of your order date. Products must be unworn and unwashed. After you have shipped back your order, we will ship out your exchange within 2 business days. Total exchange time is typically less than 7 business days. Please note that we only allow 1 round of exchanges per order.

If you would like to exchange for a different style, here's how you do it:

  1. Click here and enter your Order ID # and shipping zip code associated with your order
  2. Select the item you'd like to exchange
  3. Select "Exchange for a new size"
  4. On the bottom of the pop-up click "Shop with return credit"
  5. Select the reason why you are making the exchange
  6. Click "Continue"
  7. Select "Shop Now.” From here you can browse our collections and choose the item to which you'd like to exchange.

RETURNS
If you are not satisfied with your order, you are welcome to return the items for a refund within 30 days from when your order was placed. A refund will be issued after we have received your order back. We deduct a flat fee of $6.95 for the return shipping and handling. This fee will not be deducted if you choose to receive a gift card instead of a refund to your original payment method. Products must be unworn and unwashed.

LOST OR STOLEN PACKAGES
Please note that we cannot be responsible for packages that are lost or stolen after being delivered. We provide tracking information in our shipment confirmation emails that allows you to track your package and verify delivery. Unfortunately, packages can sometimes be prematurely marked "delivered" by our shipping partners. They typically end up being delivered within 2 business days of being marked "delivered". If you still have not received your package after 2 business days please contact our customer service team at sales@bearbottomclothing.com.

DAMAGED OR DEFECTIVE ITEMS
We pride ourselves on providing the highest quality clothing that is free of manufacturing defects. We will happily replace any defective items. Please email sales@bearbottomclothing.com with your name, Order ID # and a photo of the damage. Items damaged due to incorrect washing or normal wear are not eligible for return.

FINAL SALE ITEMS
Final Sale items cannot be returned or exchanged for any reason. If you have any issues please contact us within 5 days for assistance.

Still need help?
You can contact our customer
experience team at sales@bearbottomclothing.com.
We typically respond in less than 24 hours.

Still need help?
You can contact our customer
experience team at sales@bearbottomclothing.com.
We typically respond in less than 24 hours.