FAQs

What size do I order?
What do I do if my order doesn’t fit?
I sent back my order, where is my exchange?
Why isn’t my tracking number working?
Do you have a campus rep program?
Do you ship orders internationally?
How long will it take for me to get my order?
Do you ship to military bases?
Where do you ship from?
How do I submit photos for your Facebook, Instagram, or Twitter?

 

What size do I order?
Our easy to read sizing chart will guide you to ensure a perfect fit. But hey, if you have any problems with your order you can always return it or you can exchange it at no cost.


What do I do if my order doesn’t fit?
You can return or exchange your order within 30 days of receiving it. For more info check out this link.


I sent back my order, where is my exchange?
We work to get exchanges processed ASAP once they arrive to our warehouse. We normally get them out within a few business days. The turnaround for exchanges is around 10 days. If you have a question about the status of your return or exchange feel free to send us a Facebook message or email us at sales@bearbottomclothing.com.


Why isn’t my tracking number working?
No worries! Your tracking number may take 24 hours until becoming active. If you still have any problems please send us a Facebook message or email us at sales@bearbottomclothing.com.


Do you have a campus rep program?
Not at the moment, but if you would like us to contact you when we are ready to launch please email us a media@bearbottomclothing.com with your name and school. We look forward to working with you!


Do you ship orders internationally?
You bet! We ship all over the globe and are happy to do so. Just enter your address at checkout and choose one of our international shipping methods.


How long will it take for me to get my order?
We get orders out as fast as we can. Orders usually ship within 1-2 business days and some even go out the same day! Most orders will arrive less than 5 days.


Do you ship to military bases?
We use USPS military shipping that provides low cost shipping to United States military bases across the globe.


Where do you ship from?
Our warehouse is located in sunny Gainesville, Florida.


How do I submit photos for your Facebook, Instagram, or Twitter?
We love to showcase customers wearing our stuff on their adventures across the globe. Tag us in your photos, use the hashtag #Dare2Bear, or email your photos to media@bearbottomclothing.com.