Frequently Asked Questions


Our easy to read size guide will help you find the perfect fit. But hey, if you have any problems with your order, you can always exchange it for free within 30 days.

Please contact us ASAP at or by our website chat and we can assist you. If you order has already shipped, we will be unable to make any modifications.

If your order has already shipped, you can always exchange your order for free within 30 days!

Bearbottom gift cards can be entered at checkout on the right-hand side in the field "Gift card or discount code."


Orders placed Monday through Friday (excluding holidays) before 12:00PM EST will ship the same day. Orders placed after 12:00PM EST ship the next business day. Please allow 2-3 business days for Priority Shipping and 3-5 business days for Standard Shipping. P.O. Boxes require 1 extra business day with Priority Shipping. For more info, visit our shipping page here.

No worries! Your tracking number may take 24 hours until becoming active. If you still have any issues or concerns, please email us at

Our warehouse is located in sunny Tampa, Florida.

We use USPS to provide low-cost shipping to United States military bases across the globe. 

We do not offer international shipping other than to U.S. Military bases. We are working on implementing it in the future!

Exchange / Returns

Return Bar

We partner with Happy Returns by PayPal to offer box-free, printer-free, and sustainable returns and exchanges. Start your return here, select the items you wish to return and tell us why. Then, locate a Return Bar near you and use the QR code emailed by Happy Returns to complete your return drop-off in less than a minute.

Mail Returns

Please visit our returns and exchanges info page here. You will need your order number and shipping zip code. Your order number can be found in your order confirmation email.

The turnaround for exchanges is approximately 7 days. If you have a question about the status of your return or exchange, feel free to email us at

More Questions

We love to showcase customers wearing their Bearbottom gear! Tag us in your photos, use the hashtag #Dare2Bear, or email your photos to

Bearbottom has pledged to donate one meal to a child in need for every item purchased. This initiative reflects our commitment to social responsibility, supporting communities, and making a positive impact beyond the transaction. So far with the help of our customers, we've donated over one million meals and counting! Learn more about our mission here.

Didn't find what you were looking for?